Effective Date: August 5, 2026

Fortress Electric LLC ("Fortress Electric," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, www.fortresselectricllc.com.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights regarding your information.

Information We Collect

When you visit our website or contact us, we may collect the following information:

Information You Provide

• Name

• Email address

• Phone number

• Property address

• Service request details

• Any information you voluntarily submit through contact forms, quote requests, emails, or phone calls

Automatically Collected Information

Our website may automatically collect information such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referring website

• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule appointments

• Provide estimates

• Deliver requested electrical services

• Communicate regarding projects

• Improve our website and customer experience

• Maintain business records

• Prevent fraud and unauthorized activity

• Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

Cookies may help us:

• Remember website preferences

• Improve site performance

• Understand visitor behavior

• Measure website traffic

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Analytics

We may use website analytics services, such as Google Analytics or similar tools, to better understand how visitors use our website.

These services may collect:

• Device information

• Browser information

• Geographic region

• Website activity

This information is used only to improve our website and services.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

• Service providers assisting in website hosting, scheduling, communication, or business operations

• Payment processors (if applicable)

• Government agencies when required by law

• Legal authorities to protect our rights or comply with legal obligations

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Maintain customer records

• Comply with legal and tax obligations

• Resolve disputes

• Enforce our agreements

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can remove it.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of personal information where applicable

• Opt out of certain communications

• Ask questions regarding our privacy practices

To exercise these rights, please contact us using the information below.

Email Communications

If you contact us by email or submit a contact form, we may retain those communications in order to respond to your inquiry and maintain customer service records.

You may request to stop receiving non-essential communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Fortress Electric LLC

Mont Belvieu, Texas

Phone: (832) 597-7270

Email: israel@fortresselectricllc.com

Website: www.fortresselectricllc.com